It had been several years since the boss of Orange evoked the creation of a new activity for the communication group. Faced with the challenger Free, we had to show the market that innovation was still Orange! To speed up the launch of a new bank, the Orange group has chosen to partner with an existing structure. This also made it possible to simplify the regulatory procedures which are numerous in finance.
In 2016, it was with Groupama that the Orange group decided to sign an agreement to create a new bank. Groupama Banque then became Orange Bank and the new entity was launched in November 2017.
Awaited around the corner by its detractors, Orange Bank is encountering problems with its new customers who are not satisfied with the process of opening accounts online. The media are having a blast by predicting a launch failure all the greater since the boss of Orange had counted on 2 million customers for 2025!
Against all expectations, at the end of February 2018 , Orange Bank announced 100,000 customers . The progress is confirmed since at the end of December 2018 the bank claimed 250,000 customers , and more than 500,000 customers at the end of 2019. Another surprise: a majority of new customers (60%) open their account directly in a physical Orange store .
Since its opening, in addition to the bank account, the establishment has launched the savings account and the personal loan .
To open an Orange Bank account, you must be of legal age and be resident in France for tax purposes (mainland France or the French Overseas Departments and Regions). Of course you must also be responsible for your actions (or accompanied and assisted by your legal representative).
You must be able to prove your identity and your home, have an e-mail address , an iOS or Android smartphone with Internet connection.
Note that certain conditions are essential to request the opening of an Orange Bank account and the granting of a bank card:
Orange Bank does not impose regular income for using the account and the bank card .
CURRENT ORANGE BANK OFFERS
Orange Bank Visa
|free|| 3 transactions per month to benefit from free access.|
If not respected: 5 € / month
Orange Bank Premium Visa
|€ 7.99 / month||No conditions|
The Orange Bank Visa offer
The Orange Bank card is an international payment card backed by the Visa network with almost systematic authorization .
Account and card fees are free subject to making 3 payments per month with the card or mobile.
Costs are charged for certain operations: manual intervention request from an orange expert for operations normally free such as unblocking payment in contact, editing a RIB, issuing a transfer, etc. The cost is of 5 us dollars per transaction.
With the card:
Orange Bank also offers a high-end Visa Premium card . Billed at US $ 7.99 per month , it is accessible to all neobank customers, without income conditions. It is at immediate or deferred debit (after agreement of the establishment). It brings together many services:
Orange Bank has entered the already busy online banking market. The new bank has strong arguments compared to the competition. It incorporates all the latest banking news by offering them at very attractive prices, or even free, such as dynamic cryptograms, or SMS to send money.
The customer really has a hand in personalizing his account and his card, which is a real plus as a user… which propels Orange Bank to a level clearly above its competitors.
CURRENT ORANGE BANK OFFERS
|Account opening / closing||FREE|
|Orange Bank Visa subscription / account + credit card||FREE|
|Orange Bank Premium Visa subscription / account + credit card||$ 96 / year|
|ATM withdrawals (us dollar zone)||FREE|
|Checkbook order (simple sending)||FREE|
|Online transfers (in $, US dollar zone)||FREE|
|Purchases (in $, in US dollar Zone)||FREE|
|Delivery of checks (excluding postal costs)||FREE|
|Intervention by an advisor||$ 5 / act|
|Call for an advisor||FREE|
|Bank card network|
|Type of bank card||Visa Premier|
|Mobile app||YES (essential)|
|Weekday customer service hours||8h00-20h00|
|Saturday customer service hours||8h00-20h00|
|Income domiciliation obligation||NO|
|Contactless payment (NFC)||YES|
|Apple Pay (NFC)||YES|
|ATM cash withdrawal (us dollar zone)||FREE|
|Automatic activation of contactless||?|
|ATM cash withdrawal outside the us dollar zone|| 2% / operation|
(free if Premium)
|Purchasing fees outside the us dollar zone|| 2% / operation|
(free if Premium)
|Bank check|| FREE|
($ 5 if in express)
|Cash payment|| YES|
possible but paying
|SMS account status alert|| YES|
(60 SMS / year)
|Account status e-mail alert||not yet in service|
|More than one direct debit rejected in the same month||$ 0 max / pre-rejected|
|Real-time account status notifications||YES|
|Online bank card opposition / reactivation||YES|
|Customization of the credit card code|| YES|
when ordering the card
|Return of the bank card secret code||FREE|
|Premium Card|| YES|
|Real estate loan||NO|
|Authorized overdraft rate||8.33% / year|
|Unauthorized overdraft rate||17.35% / year|
|Early renewal of bank card||$ 10|
|Possibility of opening a savings account||YES|
|Opening of an A booklet||NO|
|Opening of a LDD||NO|
|Opening a Life Insurance||NO|
|open an Orange Bank account|